www.melmaa.com (the”Site”) is owned and operated by ”MELMAA PRIVATE LIMITED” and its affiliates (“we” or “us” or “melmaa” or “company”), a company incorporated under the laws of India and having its office at House No:3D-5-1/6, kobbari Thota, Western Street,Eluru,AP-534001.
Your access and use of the Site is subject to the following terms and conditions (“Website and mobile app Terms and Conditions, “) and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, the Website Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not access/use this Site, We reserve the right, in our sole discretion, to modify, alter or otherwise update these Website and mobile app Terms and Conditions at any time and you agree to be bound by such modifications, alterations or updates.
Membership Eligibility
Transaction on the Platform is available only to persons Who are major. If you are a minor, you may not use/access the Platform or else access the Website is required to conduct such transaction through their legal guardian or parents. Melmaa reserves the right to terminate/refuse your membership and also with access to the Platform if it is brought to Melmaa’s notice,if it is discovered that You are under the age of 18 years and transacting on the Platform. This website (operated by us from our office located in eluru,India) is intended as a service to the people located in India. You can register of free consent and without any compulsion, force, inducement, coercion or influence. therefore, any person who accesses this website from outside India shall do so at his/her own risk and is responsible for compliance with the laws of his/her respective jurisdiction.
Your Account and Registration Obligations
If you use the Platform, You shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Platform and refuse to provide You with access to the Platform.
Your mobile phone number and/or e-mail address is treated as your primary identifier on the Platform. It is your responsibility to ensure that your mobile phone number and your email address is up to date on the Platform at all times. You agree to notify us promptly if your mobile phone number or e-mail address changes by updating the same on the Platform through onetime password verification.
You agree that Melmaa shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where you have failed to update your revised mobile phone number and/or e-mail address on the Website Platform.
If You share or allow others to have access to Your account on the Platform (“Account”), by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information. You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences there from. Communications When You use the Platform or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Privacy
We view protection of your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected. If any, on computers that may be protected by physical as well as reasonable technological security measures and procedures. Please refer to our Privacy Policy provided on our Site.
Cookies: A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive or mobile phone. The cookies do not contain any of your personally identifiable information.
Our current Privacy Policy is available at Privacy. If You object to Your Information being transferred or used in this way please do not use Platform. If you identify any error in your personal information or need to make a change to that information, please contact us and we will promptly update our records.
Melmaa does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Platform; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
Copyrights
All material on this Site (“Material”), including but not limited to text, images, illustrations, etc are protected by copyrights which are owned and controlled by us or by other parties that have licensed their material to us. Material from the site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with the written consent of Melmaa. This license does not include any resale or commercial use of this site or its contents;any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Melmaa without express written consent. You may not use any met tags or any other “hidden text”utilising Melmaa name or trademarks without the express written consent of Melmaa. Any unauthorized use terminates the permission or license granted by Melmaa.
You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of Melmaa so long as the link does not portray Melmaa, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Melmaa logo or other proprietary graphic or trademark as part of the link without express written permission.
LINKED SITES We may provide links and pointers to Internet sites maintained by others (“ThirdParty Sites”). We are not responsible for the contents of or any products or services offered in such Third Party Sites.
Release and Indemnification: To the maximum extent permitted by law, melmaa, its parent or affiliated companies, directors, officers, shareholders, employees, assigns, and agents (collectively referred to as “affiliates”), shall not be liable for; and I release melmaa. and its affiliates from, all claims for consequential and exemplary damages for any claim or cause of action relating to the Agreement. You further agree to release. Reinforcements arising from any unauthorized conduct that I undertake in operating my business. You further agree to indemnify melmaa for any liability, damages, fines, penalties or other awards.
Once a turnover cross the threshold of GST limit, you shall be taking a GST registration. Melmaa is not responsible for delays in the performance of its obligations under this Agreement when performance is made commercially impracticable due to circumstances beyond its reasonable Control.
All financial transactions by the distributor with melmaa shall be carried out with third party intervention/companies/entities if any issue raises you will wait for settlement and follow their terms and conditions. Uniform home delivery charge is applicable for all the purchases made and shall be delivered till the last location of courier services reaches.
No Cosmetics or Healthcare or products Advice
The products, information, services and other content provided on and through this site or mobile app, including without limitation any products, information, services and other content provided on any Linked Site, messages, youtube videos, mails, brouchers etc are provided for Informational purposes only to facilitate discussions with your beauticians or other healthcare professional or Doctors (collectively, “Cosmetics Professional”) regarding use options based on your health conditions. if any questions regarding the products please contact the support.
If you are damaged or injured by any of the Material contained in the Site, or you are dissatisfied with the Site or Material for any reason, then your sole and exclusive remedy is to discontinue accessing and using the Site.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed on the Site are our property and the property of other parties. Users are prohibited from using any Marks without our written permission or third parties, which may own the Marks. We also own “trade-dress” rights to the look and feel of our website, which cannot be replicated, without our permission. if any conflict/issue occur to you please contact our support team.
Melmaa is always improving its products and services and developing new features. If you have ideas regarding improvements or additions to the Melmaa, we would like to hear them. However, please note that under no circumstances shall any disclosure of any idea, related materials to Melmaa be subject to any obligation of confidentiality or expectation of compensation.
By submitting the idea and/or any related material to Melmaa, you are waiving any/all rights that you may have in the idea or any related materials and are representing and warranting to Melmaa that the idea and/or related materials are wholly original with you and that no one else has any rights in the idea and/or materials and that Femenllife is free to implement that idea and to use the materials if it so desires as provided or as modified by Melmaa, without obtaining permission or license from any third party.
Delivery
You will be required to enter a valid phone number while placing an order on the Platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication in case of any order or shipment or delivery related updates Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
CUSTOMER RETURN POLICY AND REPLACEMENT
Melmaa Replacement/Return seeks to assist Buyers who have been defrauded by qualified sellers on the Platform. The Replacement/Return policy period depends on the product category and the seller. Please refer to our Shipping and Delivery Policy Please refer to our provided on our Site, as amended from time to time.
Transactions
All payments made against the purchases/services on Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Platform will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Platform.
melmaa offers prepaid payments, you can purchase products by using services, provided by payment gateway.
if any transaction issues or dispute raises or failure of transactions you may register a compliant to melmaa or register a compliant towards your bank. For those transaction you should wait for minimum/maximum working days based on the terms and conditions of bank and type of payment gatway used.
Incase of any issues regarding payment Or other services, a complaint regarding it should be raise within 15 working days from it. Other wise the situation will not be considered and no action will be taken regarding it If you do not agree with all above conditions please do not access or use our Platform.
JURISDICTIONAL ISSUES
This agreement shall be governed by, construed and enforced solely in accordance with the laws of the India and the courts shall have exclusive jurisdiction in this regard. This is the entire agreement between the parties relating to the matters contained herein.
Melmaa reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Melmaa may at its sole discretion suspend, block, restrict, cancel the Display Name and membership of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure,defrauds or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
TERMINATION This agreement will terminate immediately without notice from us if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under the terms of this Agreement or otherwise. In the event of termination, the disclaimers of warranties and limitations of liabilities, damages and remedies set forth in this Agreement shall survive.
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. We may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.
